Outsiders in Bristol
Description
We introduce our collaboration with Pompeii.
Have you ever had a piece that automatically cheers you up anytime you wear it? Yes, that one that makes you smile each time you see it in your closet. That's what happens to us when we look at these boat shoes we've made with Pompeii. We wanted to re-invent the wheel, and this is the result. A pair of shoes for any occasion and any outfit.
Details
• Waterproof split leather upper
• EVA midsole
• Non-slip TPR outsole
• White leather Lacer & extra Black ones.
• Metal pin on hanging tab
• Leather Lining.
• Made in Spain
CARE
If they get wet let them air dry naturally. Use a damp cloth to clean them if you need, never use washing machine. Try to avoid rainy days so that the shoes last longer.
Shipping
Express Shipping
🇪🇸 Spain 5€: Correos Express 48H.
🇪🇺 Europe 5€: Fedex 72H & Mondial Relay
🇬🇧 UK 10£: Fedex 72H.
🇺🇸 USA 15$: Fedex 72H.
🌎 Worldwide 25$: DHL 3/5 days.
Order Tracking
We will provide you a tracking code and we will update you when the package is on its way.
TRACK YOUR ORDER
If you need to add extra information on the address regarding delivery timings or custom indications, you can leave us a note with your order.
Any required information regarding your shipment, please feel free to email us at online@outsidersdivision.com
Returns
All returns are welcome.
All orders can be returned within 14 days from receiving the order.
We will refund you within 48H after receiving the products.
Please be aware that outlet and discounted items cant be returned, in that case we will provide a voucher valid for 6 months.
How do I return my order?
You will find a printed-return note with our address and extra details to return back your order.
Before returning back your item, contact us at online@outsidersdivision.com, we will clarify all doubts you might have.
We can provide you with a shipping label for collection.
Free Shipping Return Fee.
If Free Shipping has been provided, there will be a restocking fee depending upon region: €5.00 for Europe orders , 10€ for U.K orders, €15.00 for International orders.
Can I exchange for another size?
In the case of needing a size exchange, we will keep the desired item for you until we receive the return. So you won't have to worry if stock is limited.
You can also submit a new order and return the original purchase, we will refund you within 48H.
For exchanges queries please contact us at online@outsidersdivision.com
FAQS
Do you make Custom sizes?
Being a small brand gives us the change of produce small orders and custom clothing. If you need a particular size, do not hesitate to write to us at info@outsidersivision.com with your measurements and we will give you all the information.
We will need about 3-4 weeks to get done the custom piece.
How long does it take to get my shipment?
We prepare orders 24 hours from receipt, although sometimes we may have delays due to high volume.
Please be patient, we are a small company.
SPAIN Orders: delivered in a maximum of 48 hours.
EUROPEAN Orders: Delivered between 3 to 5 days.
WORLDWIDE Orders: Delivered between 4 to 7 days.
What payment methods do you accept?
We accept most major credit or debit cards these include: Visa, Master Card and Maestro an Amex.
You can also pay through Paypal, Klarna, Amazon Pay, Google pay and Apple pay.
Sizing Doubts
We can send you extra information on the measurements of any product. Also custom images can be provided. We would love to solve any questions you have.
You can write us by whatsapp or by email at online@outsidersdivision.com
If you have any problem with the shipment, we will contact our shipping agency and assist you until we solve the issue.
Can I return my order?
YES. All orders can be returned within 14 days from receiving the order. It´s important that you keep the product intact and all the labels attached. You will find a printed-return note with our address and extra details to return back your order.
We will refund you within 48H after receiving the products. Please be aware that outlet or reduced items are not refundable.
Can I exchange for another size?
In the case of needing a size exchange, we will keep the desired item for you until we receive the return. So you won't have to worry if stock is limited.
You can also submit a new order and return the original purchase, we will refund you within 48H.
For exchanges queries please contact us at online@outsidersdivision.com